77p7 Privacy Policy

Introduction

77p7 ("we", "us", or "our") operates the online casino and sports betting platform accessible at 77p7.bet. We are committed to protecting and respecting the privacy of every user who registers and plays on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services.

By creating an account and using 77p7's services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform. We encourage all players, particularly those based in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh, to read this document carefully before participating in any games or placing bets.

Information We Collect

We collect several types of information in connection with your use of the 77p7 platform. This information is collected to provide you with a secure, fair, and personalised gaming experience.

Account and Identity Information

• Full name and date of birth (for age verification — players must be 21 years or older)
• Email address and mobile phone number
• Residential address and country of residence
• Government-issued identification documents for KYC verification (e.g., National ID card, passport)
• Username and account preferences set during registration

Financial and Transaction Information

• Payment method details including bKash, Nagad, Rocket, Upay, and bank account information (stored in tokenised form only — we never store full raw payment credentials)
• Deposit and withdrawal transaction history, including amounts in BDT
• Betting history, game activity records, bonus usage, and wagering requirement fulfilment data

Technical and Device Information

• IP address, browser type and version, operating system, and device identifiers
• Session data including login timestamps, pages visited, and features used within the platform
• Cookie data and similar tracking technologies (see the Cookies section below for full details)

How We Use Your Information

The personal information we collect is used exclusively for the following legitimate purposes in connection with the 77p7 platform:

• Creating and managing your 77p7 account, verifying your identity, and maintaining the security of your account
• Processing deposits via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels, and facilitating withdrawals in BDT
• Delivering cricket betting, live casino, slots, crash games, and all other gaming services available on the platform
• Providing customer support and responding to enquiries, complaints, and disputes
• Sending account-related communications, promotional offers, and bonus notifications (players may opt out of marketing communications at any time)
• Complying with applicable laws and regulations, including anti-money laundering (AML) obligations and fraud prevention measures
• Improving our platform, analysing user behaviour, and enhancing the overall gaming experience for Bangladeshi players

Data Sharing and Disclosure

77p7 does not sell, rent, or trade your personal information to any third parties. We may share your data only in the following limited and lawful circumstances:

• Payment processors and banking partners (such as bKash, Nagad, Rocket, Upay, and affiliated banks) solely for the purpose of processing your transactions
• Technology and service providers who operate under strict confidentiality agreements and assist us in running the platform (e.g., game studios, hosting providers, fraud-detection services)
• Regulatory and law-enforcement authorities, when we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 77p7 or its users
• In the event of a merger, acquisition, or asset sale involving 77p7, in which case users will be notified in advance

In all cases, we require any third party receiving your data to maintain the same level of data protection that we apply internally, and to use the information solely for the agreed purpose.

Cookies and Tracking Technologies

77p7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse usage patterns to improve our services. A cookie is a small data file stored on your device by your web browser.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the 77p7 platform — for example, session cookies are essential for you to remain logged in while navigating between pages.

Types of Cookies We Use

• Essential cookies — required for the platform to function, including session management, security tokens, and authentication state
• Analytical cookies — used to understand how players interact with the platform so we can improve navigation, game discovery, and overall user experience
• Preference cookies — used to remember your language, display settings, and other personalisation choices so they are automatically restored on your next visit

Data Retention

We retain your personal data for as long as your 77p7 account remains active, plus any additional period required by applicable law or regulation. For example, transaction records and KYC documentation may be retained for a minimum of five years following account closure to satisfy AML compliance requirements.

When retention is no longer necessary, we securely delete or anonymise your personal data so that it can no longer be associated with your identity. You may request early deletion of your non-legally-required data by contacting our support team at [email protected].

Your Rights Over Your Data

As a user of the 77p7 platform, you have the following rights regarding your personal information. To exercise any of these rights, contact us at [email protected] from the email address associated with your account.

• Right of access — you may request a copy of the personal data we hold about you at any time
• Right to rectification — if any information we hold is inaccurate or incomplete, you may request that we correct or update it
• Right to erasure — you may request deletion of your personal data, subject to our legal retention obligations
• Right to restriction — you may request that we restrict the processing of your data in certain circumstances
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing

We aim to respond to all valid requests within 30 days. For complex requests, we may extend this period by a further 30 days, in which case we will notify you within the initial 30-day window.

Payment Data and Financial Security

77p7 partners with trusted payment service providers operating in Bangladesh, including bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, your financial transaction is handled directly by the relevant payment provider using their own secure infrastructure. 77p7 never receives or stores your full mobile banking PIN, bKash/Nagad wallet password, or bank account login credentials.

All deposit and withdrawal requests are logged for security and audit purposes. Transaction records are retained in accordance with our data retention policy described above. If you notice any suspicious or unauthorised transaction on your account, please contact our support team immediately.

Age Restriction and Minor Protection

77p7 operates an adult-only gambling platform. All players must be 21 years or older to register and use our services. During the registration process, we collect date-of-birth information and may request government-issued identification to verify that users meet the minimum age requirement.

We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend that account, delete the associated data, and reverse any transactions. If you believe a minor has accessed our platform, please notify us immediately at [email protected].

Security Measures

77p7 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting data visibility to authorised personnel only, regular security audits and vulnerability assessments, and automated fraud-detection and account-monitoring systems.

While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your 77p7 account, enable any available two-factor authentication, and contact us immediately if you suspect your account has been compromised.

Changes to This Privacy Policy

77p7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date displayed at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of the 77p7 platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend checking this page periodically so you remain informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77p7 handles your personal data, our dedicated support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]